FAQs (2024)

FAQ

Products
What allergens do your flatbreads contain?

All of our breads contain wheat. Our facility does not process any peanuts, shellfish, milk, eggs, fish, soy, or sesame. All allergen information can be found on the back of each product package.

What’s the best way to store your bread?

We suggest storing our flatbreads in the freezer for optimal shelf life and freshness. Our flatbreads defrost quickly! When ready to consume, pull out the flatbread either the night before or day-of, about an hour before you plan to make a recipe.

What’s the shelf life?

Upon arrival, flatbreads are good for 6 months in the freezer, 3 weeks in the refrigerator, and 7 days ambient. Consume within 4 days of opening.

What type of flour do you use?

All of our retail flatbreads use Non-GMO Project Verified, untreated flour, which means the flour is unbleached, unenriched, and unbromated.

I thought Lavash was a cracker?

Lavash flatbreads make an excellent cracker when baked. Here’s one of our favorite cracker recipes!

What is the best way to make a wrap?

To wrap like a pro, place all fillings on the half that is closest to you. Use a sealer spread like hummus, cream cheese, mayonnaise, etc. on the half that’s farthest from you. Roll it up tightly! You can slice your wrap into 1 inch sections to make pinwheels. Check out our Wrap Like a Pro overview for more tips here.

What’s the difference between Lavash and Tortillas?

Lavash is an excellent (less doughy and chewy) tortilla replacement. Lavash is fully baked and usually lower in sodium and oil. Due to Lavash’s rectangular shape, you can make easy, no-waste wraps and pinwheels.

How can I soften brittle Lavash?

Lavash may dry out over time. One simple fix is to sprinkle water, either with a spray bottle or by wetting your fingers and sprinkling water on the bread. We also recommend storing lavash in the freezer to help lock-in moisture.

Do you have gluten-free Lavash?

Not yet, but keep checking back.

Does your Sea Salt contain Iodine?

The sea salt we use does not have any added iodine to it whatsoever, though it does contain natural traces of iodine. Natural traces of iodine are below the amount required to be nutritionally significant, and far less than the daily requirement.

Do you make Kosher products?

All of our retail flatbreads are certified Kosher OU.

Which of your products are vegan?

Our bakery exclusively makes vegan products. We are certified vegan by Vegan.org.

What does Certified Vegan mean?

It means that we do not use any dairy or meat in our products, and we have gone through a certification process that affirms that we do not use any animal products or test on animals.

What are GMOs?

GMO is short for Genetically Modified Organism. GMOs are the source of genetically modified foods, which means some ingredients in food products have been genetically altered (to increase resistance to pests for instance). All of our retail flatbreads are Non-GMO Project Verified, meaning that they do not contain any GMOs.

What does the Non-GMO Project Verified symbol mean?

The Non-GMO Project is an independent organization that verifies whether a company's products are free of GMOs. All of our retail flatbreads are Non-GMO Project Verified, meaning that they do not contain any GMOs.

What are Oxygen Absorbers?

We have started packing our flatbreads with non-ferrous (non-iron) tablets containing Ascorbic Acid (Vitamin C) and Activated Charcoal. While not meant to be consumed, the tablets are FDA-compliant and safe for food contact. The tablets help absorb oxygen and keep our flatbreads fresher longer, which allows us to continue to bake without any artificial preservatives!

What are the Enzymes in your bread?

Enzymes are used in the baking process to create reactions between the ingredients, which turn the product into bread (ex: breaking up starch into sugar). They are 100% plant-based, organic, and certified vegan.

Orders
I received my bread from a grocery/meal delivery service and there’s no date code on my bread. What’s the shelf life?

Upon arrival, flatbreads are good for 6 months in the freezer, 3 weeks in the refrigerator, and 7 days ambient. Consume within 4 days of opening.

How do I open a wholesale account?

Please visit our Foodservice Page for more information or contact info@atorias.com.

Company
I made a recipe that I would like to share. Who can I send it to?

Send the recipe, and a photo if you have it, to info@atorias.com, or you can tag us on social media @atoriasfamilybakery!

Are California Lavash and Atoria’s Family Bakery the same company?

Yes. California Lavash has officially become Atoria’s Family Bakery, which we named after our Grandmother, Atoria.

You are not sold in my area. Can I order bread directly from you?

Yes, you can order our flatbreads at atoriasfamilybakery.com!

How can I find out if you are sold in my area?

Please visit our Store Locator to find the nearest retailer. Not sold in your area? You can purchase all of our flatbreads at atoriasfamilybakery.com.

Do you have coupons?

Yes, we have a download and print coupon available on our website here.

FAQs (2024)

FAQs

FAQs? ›

A frequently asked questions (FAQ) list is often used in articles, websites, email lists, and online forums where common questions tend to recur, for example through posts or queries by new users related to common knowledge gaps.

What is the meaning of FAQs? ›

Meaning of FAQ in English

abbreviation for frequently asked question: a question in a list of questions and answers intended to help people understand a particular subject: If you have any problems, consult the FAQs on our website. Internet terminology.

What do the letters FAQ stand for? ›

FAQ. Frequently Asked Question(s). When people say "the FAQ", they are generally referring to a list of answers to Frequently Asked Questions.

What are common FAQs? ›

Defining FAQ

Some common examples include questions about service hours, shipping and handling, product details, return policies, etc., depending on the industry. You can have different FAQ sections for different pages of your website. Your FAQ page demonstrates how well you understand your customers.

How do you explain FAQs? ›

It is a collection of common questions and answers not specific to a product, feature, or service. They usually cover payment policies, how to contact customer support, and refund policies.

Is it FAQs or FAQs? ›

noun. , Chiefly Digital Technology. , plural FAQs, FAQ's. a document, in question and answer format, that introduces newcomers to a topic or answers common questions.

What does FAQs mean in text? ›

/fæk/ ​used in writing to mean ' frequently asked questions. ' (a list of questions and answers about a particular subject, especially one giving basic information for users of a website) Word Origin.

What is the purpose of FAQs? ›

Frequently asked questions, or FAQs as they are known, are a great way to improve your customer's experience of your website. It allows you to answer the questions that are most commonly asked surrounding your product or service. At the same time, there are also many other benefits to having FAQs on your website.

Where does FAQ stand for? ›

A frequently asked questions (FAQ) list is often used in articles, websites, email lists, and online forums where common questions tend to recur, for example through posts or queries by new users related to common knowledge gaps.

What should FAQs include? ›

FAQ pages may also include questions and answers about:
  • Common industry questions.
  • Operating hours.
  • Return policies.
  • Payment options.
  • Shipping information.
  • Contact options.
  • Jobs.
Apr 30, 2024

What do FAQs offer? ›

An FAQ page (short for Frequently Asked Question page) is a part of your website that provides answers to common questions, assuages concerns, and overcomes objections. It's a space where customers can delve into the finer details of your product or service, away from your sales-focused landing pages and homepage.

Do FAQs have to be questions? ›

Benefits of a FAQ Page

Customers can easily find answers to their questions about your product or business all on their own. However, FAQ pages don't need to be entirely made up of customer service questions.

Are FAQs still relevant? ›

Some FAQ pages are written by an organisation with little research done into what their customers are asking, and seem more like a marketing tool than providing answers to actual 'frequently asked questions'. A more refined customer journey and more relevant content on other pages could eradicate the need for FAQs.

What does an FAQ look like? ›

An effective FAQ page should include a clear and concise introduction, questions and answers divided by categories, links to additional resources, and a search function to help visitors quickly find the answers they are looking for.

What is the main purpose of FAQs? ›

The purpose of an FAQ page is to provide quick answers to common questions that your business can anticipate. Companies should continuously expand this resource as they acquire more data. “Having an FAQ page is a way to be more proactive and predictive with what your customers or clients are going to need help with.

Why is it called FAQ? ›

A frequently asked questions (FAQ) list is often used in articles, websites, email lists, and online forums where common questions tend to recur, for example through posts or queries by new users related to common knowledge gaps.

How do you use FAQs in a sentence? ›

The agency later provided a generic document with responses to frequently asked questions. The full border directions and frequently asked questions are here. It includes 20 frequently asked questions on the basics.

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