How to Resolve Cricut Design Space Not Working Issue? (2024)

By Hamza Mohammad AnwarUpdated on December 15, 2023

Hamza is a certified Technical Support Engineer.

Issues with the Cricut Design Space not functioning can arise when the application is outdated or doesn’t meet the minimum system requirements. Unstable internet connections and incorrect network settings can also prevent Cricut Design Space from working or launching.

How to Resolve Cricut Design Space Not Working Issue? (1)

Several factors can cause this issue.

  • Interference from Antivirus: Occasionally, third-party antivirus software or Windows Defender may block certain files due to perceived suspicious activity. To fix this, allow the application through the firewall settings.
  • Incorrect Network Settings: If your network settings are incorrect or if your network adapters are corrupted, applications requiring an internet connection might not launch.
  • Outdated Application: Cricut Design Space is periodically updated, and an outdated version may prevent the application from launching. Updating the application is the solution.
  • Corrupted Cache Files: The official Cricut Design Space website suggests that corrupted cache files can cause problems, such as Design Space not loading or showing a blank screen.

1. Check Minimum Requirements

If you attempt to run an application without meeting the minimum requirements, problems may arise. Ensure that your system complies with these specifications:

  • Windows® 10 or later
  • CPU: Intel™ Dual-Core or equivalent AMD® processor
  • RAM: 4GB
  • 2 GB free disk space
  • An available USB port or Bluetooth® connection
  • Display: Minimum 1024px x 768px screen resolution

2. Check Internet Connection

Cricut Design Space requires a stable internet connection. If the internet is unresponsive, troubleshoot the connection. Your internet speed should be at least 2 MBPS to run Design Space properly.

  1. To check internet speed, open your browser and conduct a speed test by searching for ‘speed test’ and opening the first link.
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3. Reset Network Settings

Incorrect network settings, such as the wrong DNS server or corrupt network adapters, can slow your internet speed or disrupt connectivity.

  1. Open the Command Prompt by clicking the Start Menu and typing ‘Command Prompt.’
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  2. Right-click on Command Prompt and choose ‘Run As Administrator’ from the options provided.
    How to Resolve Cricut Design Space Not Working Issue? (4)
  3. Enter the following commands one by one to reset network settings:
    ipconfig /releaseipconfig /flushdnsipconfig /renewnetsh int ip resetnetsh winsock reset
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  4. Restart your computer to see if the issue has been resolved.
  5. If problems persist, consider applying advanced troubleshooting to your network.

4. Allow Application through Firewall

Windows Defender may block or delete files it deems suspicious or that consume high memory. Allow Cricut Design Space through the firewall settings to prevent blocks.

  1. Access the Control Panel by clicking the Start Menu and typing ‘Control Panel.’
    How to Resolve Cricut Design Space Not Working Issue? (6)
  2. Navigate to System and Security > Windows Defender Firewall.
  3. Click on ‘Allow an app or feature through Windows Defender Firewall’ from the sidebar.
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  4. Click ‘Change Settings’ and find the ‘Cricut Design Space’ entry.
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  5. If ‘Cricut Design Space’ is not listed, click ‘Allow another app’ and navigate to its installation folder, typically located at ‘C:\Users\Username\AppData\Local\Programs\Cricut Design Space.’
  6. Select the application file, click ‘Open,’ and then ‘Add.’
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  7. Ensure both ‘Private’ and ‘Public’ boxes are checked.
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  8. After applying the changes, verify if ‘Cricut Design Space’ is now working.

5. Avoid VPN (if applicable)

VPNs can interfere with application performance, so if you’re using one, consider disconnecting it to see if that resolves the issue.

  1. Simply open your VPN application and click the ‘Disconnect’ button.
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6. Use Google DNS

Slow internet connection speeds can sometimes be improved by switching to Google DNS, which can aid in resolving issues with Cricut Design Space.

  1. Click the Start Menu and type ‘Settings.’
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  2. Go to ‘Network & Internet’ from the settings options.
  3. Select ‘Advanced Network Settings’ and then ‘More Network Adapters’ under ‘Related Settings.’
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  4. Right-click on your current connection and choose ‘Properties.’
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  5. Select ‘Internet Protocol Version 4 (TCP/IPV4)’ and click ‘Properties.’
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  6. Select ‘Use the following DNS server addresses’ and enter:
    8.8.8.88.8.4.4
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  7. Press ‘OK’ and check if the ‘Cricut Design Space’ operates smoothly now.

7. Disable Proxy Server

A proxy server acts as a gateway between your computer and the internet, similar to a VPN. It can cause network connectivity issues if enabled.

  1. Access ‘Settings’ via the Start Menu.
  2. Head to ‘Network & Internet.’
  3. In the ‘Proxy’ section, turn off ‘Automatically Detect Settings.’
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  4. Under ‘Manual Proxy Setup,’ click ‘Set Up.’
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  5. If a proxy is enabled, disable it by turning off ‘Use a Proxy server.’
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  6. Following these steps should help resolve your connectivity issues.

8. Clean Reinstall Application

An outdated application can cause Cricut Design Space to malfunction. When an update occurs, the older version may not launch. To update the application, you might need to perform a clean reinstall.

8.1 Uninstall Cricut Design Space

  1. To uninstall Cricut Design Space, open settings by pressing ‘Windows + I.’
  2. In Settings, navigate to ‘Apps‘ > ‘Apps & Features.
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  3. Locate ‘Cricut Design Space’ and click the three dots on the right.
  4. Choose ‘Uninstall’ from the options presented.
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  5. Confirm the uninstallation by clicking ‘Uninstall’ on the pop-up.

8.2 Clear Application Cache

  1. Clearing the application cache is the next step. Continue with the instructions below.
  2. Open File Explorer by clicking the Start Menu and typing ‘File Explorer.’
  3. Go to ‘This PC’ and navigate to the C Drive.
  4. Access the ‘Users’ directory.
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  5. Open your user folder, which will vary by name.
  6. Locate and open the ‘.cricut-design-space’ folder within ‘LocalData.’
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  7. In the LocalData folder, select all files with ‘Ctrl + A’ and delete them by pressing ‘Shift + Delete.’
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  8. Restart your computer after clearing the cache.

8.3 Install Cricut Design Space

  1. Download the latest version of Cricut Design Space from the official site.
  2. Run the installer after the download completes to install the application.

By Hamza Mohammad AnwarUpdated on December 15, 2023

Hamza is a certified Technical Support Engineer.

How to Resolve Cricut Design Space Not Working Issue? (2024)

FAQs

How to Resolve Cricut Design Space Not Working Issue? ›

The Design Space app needs a constant internet connection to work. A bad network connection can cause issues and make the tool unable to open. A 2 Mbps internet speed is required for the smooth functioning of this Cricut companion. If this is the reason for your issue, take a speed test.

Why is my Cricut design space not working? ›

The Design Space app needs a constant internet connection to work. A bad network connection can cause issues and make the tool unable to open. A 2 Mbps internet speed is required for the smooth functioning of this Cricut companion. If this is the reason for your issue, take a speed test.

Is there something wrong with Cricut Design Space right now? ›

Current Cricut status is UP.

What do you do when your Cricut stops working? ›

Disconnect your Cricut machine from your computer/device and turn your Cricut machine off. Then, restart your computer/device. Next, reconnect your machine to your computer/device and wait a few moments, then open Design Space and attempt the process again.

How do I clear the cache in Cricut design space? ›

cricut-design-space folder. Open the LocalData folder. Select all files within the LocalData folder, then use Shift+Delete to permanently delete those items. Make sure they are permanently deleted by checking your Recycle Bin.

Will uninstalling Cricut Design Space delete everything? ›

Important: If you have downloaded images, fonts, or saved projects to your device instead of to the Cricut Cloud, uninstalling the app will also delete those things. Offload the app instead to preserve your downloaded content and projects saved to the device. Open the Settings app. Tap "Apps" or "Applications."

How do I force restart my Cricut? ›

Power off the Cricut Imagine machine. Hold down the button below Menu, the button directly above Menu, and power all at the same time. Hold them until a rainbow screen appears, then release the buttons. Follow the on-screen prompts to calibrate the screen and complete the reset.

Where is the Cricut Maker reset button? ›

Firstly, turn-off your Cricut Maker machine and unplug your Cricut machine from the power source. After that, press and hold the reset button, which you will find at the back of your Cricut machine, for at least 3 seconds.

What do I do if my Cricut is stuck? ›

Turn the Cricut off and allow it to rest for about 10 minutes each hour. Try using a different cartridge. If the Cricut no longer freezes during cutting with a different cartridge, please contact Member Care through one of the options below for further assistance. Perform a Hard Reset on the machine.

How do I clear my designer cache? ›

  1. In Designer, click Window > Preferences.
  2. In the Preferences dialog box, select Software AG > Service Development > Package Navigator.
  3. Click Clear Cache. All cached elements are removed from memory.

What happened to Cricut Design Space? ›

Important: Design Space for Web is no longer supported. As of January 29, 2020, the old Design Space web experience at design.cricut.com is no longer supported. It's time to upgrade to Design Space for Desktop – a faster, more reliable, more capable application for Windows and Mac computers.

Why are my images not loading in Cricut design space? ›

A common reason why Cricut images are not loading is that they are not really embedded in the file. To reduce the file size, many people like to link images to the file, but Cricut Design Space cannot identify these linked files. Your files must be in a supported format for you to import them to Circuit Design Space.

Why won t Cricut Design Space open my projects? ›

Check Your Internet Connection: Ensure that you have a stable and reliable internet connection. A poor or intermittent connection can cause issues with loading projects. Consider resetting your router if needed. Clear Browser Cache: Clearing your browser's cache can help resolve loading issues.

How do I reconnect my Cricut to design space? ›

Open Settings and then Bluetooth. Ensure that Bluetooth is ON and select your Cricut machine from the list of devices. Your Cricut machine is now paired for Bluetooth connection! Return to Design Space and New Product Setup.

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