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The latest reports from users having issues in Syracuse come from postal codes 13261, 13208, 13219, 13224, 13207, 13204, 13203 and 13212.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 272,930 ratings
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Problems in the last 24 hours in Syracuse, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Syracuse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Syracuse, Onondaga County, New York
The most recent Spectrum outage reports came from the following cities:Syracuse, Baldwinsville, Liverpool, East Syracuse, Manlius, Camillus, Clay, Cicero, Marcellus, Fayetteville and Minoa.
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| City | Problem Type | Report Time |
|---|---|---|
 Syracuse | Internet | |
| Syracuse | Internet | |
| Syracuse | Internet | |
| Syracuse | Internet | |
| Baldwinsville | Wi-fi | |
| Syracuse | Total Blackout |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Syracuse, New York
Latest outage, problems and issue reports in Syracuse and nearby locations:
- Klondike (@sh*ttyLuigi) reported fromClay, New York
@Ask_Spectrum hey your guy just left my place and this sh*t still not working
- Brenden McNamara (@brendenmac_5) reported fromSyracuse, New York
@GetSpectrum you done ****** up fix my internet
- NATURAL IMMUNITY (@forcedanarchy) reported fromSyracuse, New York
@Ask_Spectrum over 40 minute hold times, off shore customer service that is poorly trained, prices that are outrageously high due to no competition in most communities. Unacceptable
- Melinda Reiner (@MelCuse19) reported fromDe Witt, New York
Hey @Ask_Spectrum the latest service issue in the Syracuse area is ESPN2 is down. 13214 and, not just at my address.
- Lisa Maresca (@Lisiebird) reported fromLysander New Community, New York
Another cable and internet outage at @GetSpectrum makes me even more angry at @verizonfios for not expanding to my area, despite being available 3 miles down the road.
- Sandy Callahan (@Sandyspo) reported fromLiverpool, New York
@Ask_Spectrum Any update on when service will be restored in 13088
- Ruthnie Angrand (@ruthnieangrand) reported fromSyracuse, New York
@Ask_Spectrum You keep interrupting the program with either commercials or dead air 😡😡😡😡 before the commervial mark. I am missing moments of my favorite shows! This is a network issue.
- Christina Luce (@ChristinaMLuce) reported fromCicero, New York
Goodness, @Ask_Spectrum. Same issue as last weekend. The most recent episodes of @GreysABC and @AMillionABC are not showing up in my On Demand. I’m trying to catch up on my shows. Help a sister out!
- Teri Weaver (@TeriKWeaver) reported fromSyracuse, New York
@AndrewDonovan @BuffaloBills @Ask_Spectrum Time Warner Cable customer service would never have let that tweet just hang there this long.
- Ruthnie Angrand (@ruthnieangrand) reported fromSyracuse, New York
Dear @Ask_Spectrum, I really can't enjoy my @CW_TheFlash and @CW_Arrow with this awkward dead air and commercials unterruoting the program. Yay first bulk accounts I can't quitdue to poor service...
- Orange Patriot (@IBleedOrange1) reported fromWestvale, New York
@CUSEblonde24 @Ask_Spectrum Spectrum is the WORST . I got rid of them a few years ago
- Jason Loetterle (@JasonLoetterle) reported fromBaldwinsville, New York
@Ask_Spectrum there appears to be an outage in Baldwinsville NY 13027. Please confirm and provide an ETA
- Anna Army (@AnnaArmy_SYR) reported fromSyracuse, New York
Regret my decision in choosing @verizonfios. Customer service has been very helpful but this entire process is inconvenient. Should have gone with @GetSpectrum but we are in too deep to switch.
- Christina Luce (@ChristinaMLuce) reported fromCicero, New York
@Ask_Spectrum But that’s the problem...it’s not. At least not on my receiver and I did reboot earlier today as I said in my first message. Trying again.
- Christina Luce (@ChristinaMLuce) reported fromCicero, New York
Hey, @Ask_Spectrum it’s been a little over 12 hours. I’m still not seeing Episode 4 for @GreysABC or @AMillionABC on my On Demand. This was an issue last week too.
- Brian R. Donner (@bdonner07) reported fromOnondaga Hill, New York
Gotta give a shout out to the @GetSpectrum tech who came to our house today for a service call. One of the best tech's we've had. And we've had a lot. He even had to battle some nasty yellowjackets at the pole. #handleitlikeapro
- Sean (@KillaColls) reported fromManlius, New York
@meghan_sleezer @Ask_Spectrum I have no affiliation with spectrum, but it looks like a massive outage. I’m in Syracuse and we just lost service.
- Alfred Morgan (@amorganskate) reported fromSyracuse, New York
@Ask_Spectrum Big issue is price for me for what my download speed is. Compared to Verizon FiOS I can get a gig up and down for pretty close to what I'm paying now. You don't provide that service.
- Brian Indolfi (@BrianIndolfi) reported fromEast Syracuse, New York
The only thing slower than @GetSpectrum’s internet service is its customer service #getridofspectrum #backtofios
- chris carlson (@ccarlsononSU) reported fromSyracuse, New York
Wildhack says ACC Network and Spectrum still in negotiations on ACC Network carriage. Said they are where he would expect at this point.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Loftygols (@LoftyGols) reported
@GetSpectrum Your service is AWFUL! You are awful to your customers.
- Mr Morale and the 10 steppers (@dennysnight) reported
@Ask_Spectrum Yes my service keeps getting interrupted by construction and your employees. I don't feel I should be paying if it keeps disconnecting. I've already lost 2 hours of work
- Eileen (@E_Woww) reported
@Ask_Spectrum I have multiple people working on it…the work order has been in for a week now. Keeps getting pushed off and no one can give me an update. Cancelling service, I hope to get these 2 weeks comped since nothing has worked.
- Mr Morale and the 10 steppers (@dennysnight) reported
Stupid @GetSpectrum can't be bothered to let someone know they are randomly pulling cables? Really ********?
- Zimbie🐰 (@ZimbieTheHuman) reported
@Ask_Spectrum **** off. I don’t want your $1 refund for the inconvenience. I would like for the services that we pay for to not drop daily.
- BIG Unk Cheefn (@CheefStewi3) reported
@GetSpectrum is terrible
- P (@_lessismorex3) reported
Honestly @GetSpectrum you have the worst mobile service I have experienced in my entire life. Thank you for being worse than Sprint.
- Jaclyn (@thecountessj) reported
@ATT HELP. Working from home and no internet. I have been on hold for 2 hours waiting to talk to a representative for help. This wait is starting to make me regret leaving @GetSpectrum
- Donna Hardy (@DonnaHa76153390) reported
@Ask_Spectrum I NEED TO SPEAK WITH SOMEONE AT THE SPECTRUM CORPORATE OFFICE CONCERNING FILING A COMPLAINT!
- Becky (@bjheg) reported
Dear @GetSpectrum - I look forward to seeing this ongoing outage in southeast Wisconsin reflected on my bill; I can't seem to maintain service for more than 8 minutes at a time, and it's ridiculous, given how much you have raised prices in the past year. Get it together.
