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- Stock Thinks I'm a Guest and Limits Free Downloads...
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- Stock Thinks I'm a Guest and Limits Free Downloads...
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Enthusiast ,
/t5/stock-discussions/stock-thinks-i-m-a-guest-and-limits-free-downloads-how-to-fix/td-p/14341611 Jan 08, 2024 Jan 08, 2024
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I'm so tired of this happening. I pay almost $60 a month for Creative Cloud. This has happened before though. It stopped but now it's happening again.
I'm using the software. I downloaded free stock to use. I have one of the apps open. So I then go and get more free stock. My account is loaded into the browser [you'll see my email address proving I'm connected to my account].
I type in a search for stock, images come up, I switch to video, find what I need and click on the license for download but then it acts like I'm a guest and to "sign up for a free trial." How do I fix this? It's incredibly annoying when I'm in the middle of working on something.
The video below shows this. You won't see my mouse movements because I'm using free software to record it but I added arrows and so forth.
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Account management , Creative Cloud Integration
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1 Correct answer
Community Expert , Jan 08, 2024 Jan 08, 2024
Jill_C • Community Expert , Jan 08, 2024 Jan 08, 2024
Adobe has limited the number of free stock assets that can be downloaded per day to 3. Is it possible that you're coming up against the daily limit?
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Community Expert ,
/t5/stock-discussions/stock-thinks-i-m-a-guest-and-limits-free-downloads-how-to-fix/m-p/14341992#M75504 Jan 08, 2024 Jan 08, 2024
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Adobe has limited the number of free stock assets that can be downloaded per day to 3. Is it possible that you're coming up against the daily limit?
Jill C., Forum Volunteer
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Deaf_Guy AUTHOR
Enthusiast ,
/t5/stock-discussions/stock-thinks-i-m-a-guest-and-limits-free-downloads-how-to-fix/m-p/14342002#M75505 Jan 08, 2024 Jan 08, 2024
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Oh I wasn't aware of that. Thanks for letting me know and I'll be sure to
keep this in mind.
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Deaf_Guy AUTHOR
Enthusiast ,
/t5/stock-discussions/stock-thinks-i-m-a-guest-and-limits-free-downloads-how-to-fix/m-p/14342003#M75506 Jan 08, 2024 Jan 08, 2024
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Oh, OK I wasn't aware of that. Thanks for letting me know.
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Community Expert ,
/t5/stock-discussions/stock-thinks-i-m-a-guest-and-limits-free-downloads-how-to-fix/m-p/14343052#M75507 Jan 08, 2024 Jan 08, 2024
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Check also this thread:https://community.adobe.com/t5/stock-discussions/adobe-stock-gratuit-t%C3%A9l%C3%A9chargement-limit%...
ABAMBO | Hard- and Software Engineer | Photographer
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Deaf_Guy AUTHOR
Enthusiast ,
/t5/stock-discussions/stock-thinks-i-m-a-guest-and-limits-free-downloads-how-to-fix/m-p/14344000#M75520 Jan 09, 2024 Jan 09, 2024
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OK thank you. For me, the odd thing is that prompt that comes on telling you that if you want to download more to sign up for an account. Perhaps Adobe can update it to say you've reached your daily limit.
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Community Expert ,
/t5/stock-discussions/stock-thinks-i-m-a-guest-and-limits-free-downloads-how-to-fix/m-p/14344429#M75522 Jan 09, 2024 Jan 09, 2024
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It's unlikely that they'll do that, though you can suggest it as a feature if you wish. The free collection exists as a promotion to encourage stock users to engage in a subscription!
Jill C., Forum Volunteer
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Community Expert ,
/t5/stock-discussions/stock-thinks-i-m-a-guest-and-limits-free-downloads-how-to-fix/m-p/14344525#M75524 Jan 09, 2024 Jan 09, 2024
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Do as@Jill_Csuggests: pass this over to the stock team as an idea.
I think that the limit got installed ad hoc to avoid having people harvesting the free collection. That slows down the traffic on the site and avoidscannibalizing the paid subscriptions.
ABAMBO | Hard- and Software Engineer | Photographer
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