Unlicense accidental stock purchase (2024)

Adobe Community

Turn on suggestions

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for

Showonly | Search instead for

Did you mean:

  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ

    Dedicated community for Japanese speakers

  • 한국 커뮤니티

    Dedicated community for Korean speakers

Exit

  • Home
  • Stock
  • Discussions
  • Unlicense accidental stock purchase

").insertAfter(selector); let newSelector = '.drop-down-container'; if($(newSelector).hasClass('spectrum-Popover--top')){ let topVal = $(newSelector)[0].offsetTop - $('.error-strip')[0].offsetHeight; $(newSelector).css("top",topVal); } } } function screenNameCancelAction(mode,e){ try{ let child = $('.drop-down-container')[0]; if('ForumTopicPage' === 'ViewProfilePage'){ trackScreenNameInteractions('Community: profileEditCancelled','profileInteraction'); } else{ if(mode === 'cancel'){ trackScreenNameInteractions('Community: editBannerCancelled'); } else if(mode === 'close'){ trackScreenNameInteractions('Community: editBannerRemoved'); child = $('.display-name-msg-strip-container')[0]; } } child.parentNode.removeChild(child); if(e){ e.stopPropagation(); e.preventDefault(); } } catch(err){ console.log(err); } }

    • Home
    • Stock
    • Discussions
  • Unlicense accidental stock purchase

Locked

1

Unlicense accidental stock purchase (3)

New Here ,

/t5/stock-discussions/unlicense-accidental-stock-purchase/td-p/9667597 Feb 10, 2018 Feb 10, 2018

Copy link to clipboard

Copied

Good Day

I am new to Adobe Stock. While trying to add potential images to a new library I accidentally licensed photo #156192580. Is there a way to unlicense this photo? I have not downloaded this image.

Thanks

Views

3.4K

Translate

Translate

Report

Report

  • Follow
  • Report

Community guidelines

Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unlicense accidental stock purchase (4)

    Unlicense accidental stock purchase (5) 1 Correct answer

    Unlicense accidental stock purchase (6) Unlicense accidental stock purchase (7)

    Adobe Employee , Feb 12, 2018 Feb 12, 2018

    Sheena Kaul Adobe Employee , Feb 12, 2018 Feb 12, 2018

    Hi Maxim,

    Unfortunately there is no way of unlicensing the image which has been licensed once through the Adobe Stock website.

    I apologize for the experience that you've faced on our website.

    I have added 1 licenses to your account which you can use for a different image.

    Let me know if that helps!

    Thanks,

    Sheena

    Votes

    1 Upvote

    Translate

    Translate

    Jump to answer

    Unlicense accidental stock purchase (9) 10 Replies 10

    Jump to latest reply

    Unlicense accidental stock purchase (12) Unlicense accidental stock purchase (13)

    Adobe Employee ,

    /t5/stock-discussions/unlicense-accidental-stock-purchase/m-p/9667598#M27686 Feb 12, 2018 Feb 12, 2018

    Copy link to clipboard

    Copied

    Hi Maxim,

    Unfortunately there is no way of unlicensing the image which has been licensed once through the Adobe Stock website.

    I apologize for the experience that you've faced on our website.

    I have added 1 licenses to your account which you can use for a different image.

    Let me know if that helps!

    Thanks,

    Sheena

    Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    Unlicense accidental stock purchase (15)

    Unlicense accidental stock purchase (16)

    mn8801 AUTHOR

    New Here ,

    /t5/stock-discussions/unlicense-accidental-stock-purchase/m-p/9667599#M27687 Feb 12, 2018 Feb 12, 2018

    Copy link to clipboard

    Copied

    In Response To Sheena Kaul

    Thank you so much Sheena! I really appreciate your help.

    Votes

    Upvote

    Translate

    Translate

    Report

    Report

    • Follow
    • Report

    Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    Unlicense accidental stock purchase (17)

    Unlicense accidental stock purchase (18) Unlicense accidental stock purchase (19)

    Adobe Employee ,

    /t5/stock-discussions/unlicense-accidental-stock-purchase/m-p/9667600#M27688 Feb 12, 2018 Feb 12, 2018

    Copy link to clipboard

    Copied

    In Response To mn8801

    You are welcome! Unlicense accidental stock purchase (20)

    Votes

    1 Upvote

    Translate

    Translate

    Report

    Report

    • Follow
    • Report

    Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    Unlicense accidental stock purchase (21)

    Unlicense accidental stock purchase (22)

    Explorer ,

    /t5/stock-discussions/unlicense-accidental-stock-purchase/m-p/9667601#M27689 Aug 27, 2018 Aug 27, 2018

    Copy link to clipboard

    Copied

    In Response To Sheena Kaul

    For a permanent, non-refundable purchase, you should have a confirmation dialog. Especially when the icon is misleading. It shows "add to cart", which is NOT the same thing.

    Votes

    4 Upvotes

    Translate

    Translate

    Report

    Report

    • Follow
    • Report

    Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    Unlicense accidental stock purchase (23)

    Unlicense accidental stock purchase (24) Unlicense accidental stock purchase (25)

    Adobe Employee ,

    /t5/stock-discussions/unlicense-accidental-stock-purchase/m-p/9667602#M27690 Aug 27, 2018 Aug 27, 2018

    Copy link to clipboard

    Copied

    In Response To PureLynx

    Hi there,

    Please see the response in the thread: Licensed the wrong image

    Regards,

    Twarita

    Votes

    1 Upvote

    Translate

    Translate

    Report

    Report

    • Follow
    • Report

    Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    Unlicense accidental stock purchase (26)

    Unlicense accidental stock purchase (27)

    New Here ,

    /t5/stock-discussions/unlicense-accidental-stock-purchase/m-p/11089209#M50591 Apr 28, 2020 Apr 28, 2020

    Copy link to clipboard

    Copied

    In Response To Sheena Kaul

    I just had the same thing happen. I tried to add photo 277086418 to my Library but accidentally licensed it. I did not download the photo, nor do I want to use it. Please help.

    Votes

    Upvote

    Translate

    Translate

    Report

    Report

    • Follow
    • Report

    Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    Unlicense accidental stock purchase (28)

    Unlicense accidental stock purchase (29)

    New Here ,

    /t5/stock-discussions/unlicense-accidental-stock-purchase/m-p/11015804#M49857 Mar 31, 2020 Mar 31, 2020

    Copy link to clipboard

    Copied

    Hi! I'm having the exact same problem. Wanted to add a photo to my library, but accidentaly licensed it. It's photo #259715807.

    Votes

    Upvote

    Translate

    Translate

    Report

    Report

    • Follow
    • Report

    Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    Unlicense accidental stock purchase (30)

    Unlicense accidental stock purchase (31)

    New Here ,

    /t5/stock-discussions/unlicense-accidental-stock-purchase/m-p/11243373#M52439 Jun 26, 2020 Jun 26, 2020

    Copy link to clipboard

    Copied

    I, too, have had this same issue. Item#324811156is the one in question for me. The buttons on the thumbnail gallery are extremely problematic and without a confirmation dialogue, it's too easy to accidentally license something.

    Votes

    Upvote

    Translate

    Translate

    Report

    Report

    • Follow
    • Report

    Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    Unlicense accidental stock purchase (32)

    Unlicense accidental stock purchase (33)

    New Here ,

    /t5/stock-discussions/unlicense-accidental-stock-purchase/m-p/11243402#M52441 Jun 26, 2020 Jun 26, 2020

    Copy link to clipboard

    Copied

    In Response To Silver_Kitsune

    Exactly! A confirmation dialogue would probably solve this problem 99% of the time. Unfortunately, I've not received a response or a credit like others who have posted here.

    Votes

    Upvote

    Translate

    Translate

    Report

    Report

    • Follow
    • Report

    Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    Unlicense accidental stock purchase (34)

    Unlicense accidental stock purchase (35)

    New Here ,

    /t5/stock-discussions/unlicense-accidental-stock-purchase/m-p/11611854#M55815 Nov 19, 2020 Nov 19, 2020

    Copy link to clipboard

    Copied

    LATEST

    Same issue here. You should not be able to license without a second click. That seems like a recipe for headaches on Adobe's side. Item #297500066

    I signed up two days ago, went to highlight something to show a coworker and lost a license? Something seems weird about that.

    Votes

    Upvote

    Translate

    Translate

    Report

    Report

    • Follow
    • Report

    Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    Unlicense accidental stock purchase (36)

    Unlicense accidental stock purchase (37)

    Resources

    Buy Adobe Stock

    Plans and prices

    Availability

    Credit packs

    Getting Started

    Get Started

    Copyright © 2024 Adobe. All rights reserved.

    Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information AdChoices

    Unlicense accidental stock purchase (2024)

    FAQs

    How do I unlicense an Adobe Stock image? ›

    Unfortunately there is no way of unlicensing the image which has been licensed once through the Adobe Stock website. I apologize for the experience that you've faced on our website. I have added 1 licenses to your account which you can use for a different image. Let me know if that helps!

    How do I undo a license on Adobe Stock? ›

    Unfortunately, there is no way to remove a license from Adobe Stock once you have downloaded it. The downloaded images always remain in the license history.

    Are you allowed to use Adobe Stock images for commercial use? ›

    You can use Adobe Stock assets, except for the ones marked “editorial use only,” in any creative project, such as print ads, brochures, presentations, posters, book covers, commercials, websites, and annual reports.

    Can you remove Adobe Stock watermark? ›

    No, Adobe Stock does not provide a built-in tool for removing watermarks from images directly on the website. You'll need to purchase or license the image to access the watermark-free version and then use image editing software to remove the watermark.

    Top Articles
    Latest Posts
    Article information

    Author: Lakeisha Bayer VM

    Last Updated:

    Views: 5751

    Rating: 4.9 / 5 (69 voted)

    Reviews: 84% of readers found this page helpful

    Author information

    Name: Lakeisha Bayer VM

    Birthday: 1997-10-17

    Address: Suite 835 34136 Adrian Mountains, Floydton, UT 81036

    Phone: +3571527672278

    Job: Manufacturing Agent

    Hobby: Skimboarding, Photography, Roller skating, Knife making, Paintball, Embroidery, Gunsmithing

    Introduction: My name is Lakeisha Bayer VM, I am a brainy, kind, enchanting, healthy, lovely, clean, witty person who loves writing and wants to share my knowledge and understanding with you.