To make this quick I singed up and received my 10 free stock assets via the trial. The subscription wasn't worth it so I tried to cancel it and thought I did.
After that I was still being charged $29.99 per month but didn't receive access to my 10 stock assets for each of those two months. My account stated I had a "Quota of 0 Stocks" for each of the two months I was charged. So did I in fact cancel my plan like I though which is the reason I wasn't getting my 10 assets for those two months but yet I was still charged for those 2 months that I didn't receive my 10 stock asset options?
So I initiated a chat with Adobe customer service which was a back and forth trying to convince the rep that I was being charged for a product I had no access to and couldn't get assets from. He made it seem like I didn't understand what was going. He kept going on about how I have a limit of 10 assets a month and have to upgrade to add more, even including "ADD MORE" in all caps.
After I explained again and convinced him that I was being charged for something I have not had access to he said he would all me back in 30 minutes but never did. So I initiated another chat with customer service the next day and was blunt about needing a complete refund. They tried to give me a free 3 months but I wasn't having it I'm done with Adobe Stock and demanded a refund of the 2 months which they said I would receive in 2-3 business days.
I recommend avoiding Adobe Stock. Consider other stock asset sites instead if need be.
